Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Agreement”) carefully before using the drmindconnect.com website and services operated by DrMindConnect. By accessing or using any part of our website or services, you agree to be bound by these Terms.

Update & Effective: July 21, 2025

1. Definitions
  • Service” refers to therapy, counseling, and mental health support provided via drmindconnect.com.
  • Client” refers to any person who books or attends a session through the platform.
  • Therapist/Provider” refers to licensed or approved mental health professionals working with DrMindConnect.
  • Platform” means drmindconnect.com and all related communication tools.
 
2. Use of Services
  • DrMindConnect offers mental health and therapy services online or in-person (depending on availability).
  • Clients must be at least 18 years old or have parental/guardian consent.
  • Services are not for emergency support. If you are in crisis, contact local emergency services immediately.
 
3. Booking, Cancellation & Refund
  • Sessions must be scheduled in advance through the website.
  • Cancellations or rescheduling must be requested at least 24 hours before the scheduled time.
  • Missed sessions (“no-shows”) may not be refunded unless under exceptional circumstances.
  • Refund policies vary depending on the provider and will be disclosed before booking.

 

4. Fees and Payments

  • Service fees are displayed clearly during booking.
  • All payments must be made in advance through the accepted payment methods.
  • Failure to pay may result in canceled appointments or denied access to services.
 
5. Confidentiality and Privacy
  • All client information is kept confidential in accordance with professional ethical standards and our Privacy Policy.
  • Sessions are private. No part of the conversation or session is recorded or shared without written consent (unless required by law).
 
6. Client Responsibilities
  • Clients must provide accurate and updated personal and health information.
  • Clients must not use the platform for illegal, harmful, or abusive purposes.
  • If there is a risk of self-harm or harm to others, therapists may be ethically or legally required to report it.
 
7. Therapist Responsibilities
  • Therapists must be qualified, ethical, and follow professional licensing standards.
  • They are responsible for providing a safe and non-judgmental therapeutic environment.
  • Therapists are not allowed to prescribe medication through this platform.
 
8. Limitation of Liability
  • DrMindConnect does not guarantee outcomes from therapy sessions.
  • The platform is not responsible for decisions made by clients based on therapy.
  • Maximum liability is limited to the amount paid by the client for the session.
 
9. Termination of Services
  • Either party (client or platform) may terminate services at any time with reasonable notice.
  • Violations of terms may result in suspension or permanent removal from the platform.
 
10. Modifications to Terms
  • DrMindConnect may update these Terms at any time.
  • Continued use of the website after changes means you accept the revised Terms.
 
11. Governing Law

These Terms are governed by the laws of United States, and any disputes will be resolved through the appropriate courts in Florida, Alaska, United States.

 
12. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@drmindconnect.com
Website: www.drmindconnect.com
Location: Florida, Alaska, United States

Disclaimer: This document is a sample template for general informational purposes and does not constitute legal advice. It is recommended that you consult a legal professional to ensure full compliance with local laws and regulations.

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